I’m retired

The most important points are:

• Pensions will continue to be paid throughout this period

• Benefits built up in the Retirement Income Builder are protected by law and by the strength of the employers of the higher education sector in the UK

• We’re actively monitoring the performance of our investments

• We’re fully operational and are prioritising key activity

Your Retirement Income Builder benefits will not be impacted by COVID-19. If you have still Investment Builder savings, you may see some fluctuations to your investment performance due to stock market volatility, but we are monitoring this.

Yes. Even if we have to close the office your pension payments will still be made. We have technology in place, so our teams will still be able to deal with business-critical processes.

In line with government advice and because the wellbeing of our employees is a priority for us, wherever possible, our employees continue to work from home. We have also introduced staggered work schedules, social distancing and additional safety and cleaning steps to protect those employees that do need to work from office locations.

Some retired members still have savings in the Investment Builder. If you are in this situation and you want to know the latest value of your investments or make any changes, please contact us using the online contact form.

USS could provide valuable benefits to your family or other dependants, when you die: your spouse or civil partner could receive a dependant’s pension for life and any eligible children may also receive an income. If you want to register a dependant, simply complete and return the Registration of potential dependant form. Log in to My USS to complete online or download the Registration of potential dependant form to print and return to us.

You can find out more about life cover on our what happens when you die page. At the moment, due to social distancing advice, you don’t need someone to witness your signature on the form, but we may contact you in the future to arrange for this.