Capita cyber incident
In March 2023 hackers targeted our technology supplier, Capita. We use Capita’s Hartlink platform to support our in-house pension administration processes. The USS data concerned was contained in files generated by Capita from Hartlink, and held separately on their servers, to facilitate their operational processes.
On 11 May 2023 Capita formally informed us that USS member data was accessed by the hackers. We then started to inform members of the incident from 12 May 2023.
Your pension and My USS login information are safe.
However, the hackers did access files containing USS members’ names, dates of birth, National Insurance numbers, USS member numbers and retirement dates, as they were recorded in 2021.
We are very sorry this happened.
We have taken this opportunity to review our systems and controls. We have strengthened our ID and verification processes.
We have also reported the personal data breach to the ICO, the Pensions Regulator and the Financial Conduct Authority.
If you have a question, email us at mydata@uss.co.uk
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